Returns & Exchange Policy

Complaints regarding returns or exchanges must be submitted within a maximum of 2 x 24 hours after receiving the item according to the system.

Product return or exchange conditions:

• Include an unboxing video.
• The returned or exchanged product must be in new, unused condition with the hangtag still attached.
  
  

Products that can be returned or exchanged:

• Production defects in the product (damage/defect).
• Incomplete or not as described products upon receipt.
• Products received in a size different from the one ordered.

Please contact our customer service first before initiating a product return.

+62 813-3432-3322